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0.7

by Brendon Welch

  1. It can take a minute or two for Genesys to launch the first time.
    • It can take a minute or two for Genesys to launch the first time.

    • A Genesys Cloud Shortcut will be on your Desktop.

    • Select Americas (US East)

    • Click Choose

  2. Click More Login Options
    • Click More Login Options

  3. Enter the organization as t2flexllc
    • Enter the organization as t2flexllc

    • Click Next

  4. Click okta
    • Click okta

  5. You must sign into your T2 Flex okta account.
    • You must sign into your T2 Flex okta account.

    • Enter your Username

    • Select Keep me signed in

    • Click Next

    • Proceed with the okta login process.

  6. It can take a minute or two for Genesys to launch the first time.
    • It can take a minute or two for Genesys to launch the first time.

    • Genesys Cloud will ask for permission to determine your location:

    • Click Yes

  7. The first time you make a phone call, you may encounter a Windows Security Alert
    • The first time you make a phone call, you may encounter a Windows Security Alert

    • Click Allow access

Finish Line

Brendon Welch

Member since: 3/4/21

302 Guides authored

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