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1.22

by Brendon Welch

  1. Double-click the MiCollab Client icon on your desktop.
    • Double-click the MiCollab Client icon on your desktop.

  2. You will need the Login ID and Password from your project lead before you can sign into the MiCollab Client
    • You will need the Login ID and Password from your project lead before you can sign into the MiCollab Client

    • Enter your Login ID

    • Enter your Password

    • Click Login

  3. Each time the  MiCollab software is opened, you will see two pop up windows that need to be acknowledged, and closed.
    • Each time the MiCollab software is opened, you will see two pop up windows that need to be acknowledged, and closed.

    • Click No to close the first pop-up

    • Click Close in the second pop-up

  4. Click on your Username in the top left corner of the window.
    • Click on your Username in the top left corner of the window.

  5. Click Configuration
    • Click Configuration

  6. Click Softphone Settings
    • Click Softphone Settings

  7. Check the box for Use Teleworker for softphone
    • Check the box for Use Teleworker for softphone

  8. If the Teleworker for Softphone is already enabled and entered, simply click OK
    • If the Teleworker for Softphone is already enabled and entered, simply click OK

    • The Teleworker for softphone should appear automatically, as vmas-52.hosted.voipnetworks.com

    • Click Apply

    • Click OK

  9. The Teleworker for softphone will only be applied after the MiCollab application is restarted.
    • The Teleworker for softphone will only be applied after the MiCollab application is restarted.

    • Click on your Username in the top left corner.

    • Click Exit MiCollab Client

    • Clicking the X icon in the top right corner of the MiCollab app will not close it properly in order to apply the changes.

  10. Double-click the MiCollab icon on your desktop.
    • Double-click the MiCollab icon on your desktop.

    • Each time the MiCollab software is opened, you will be see two pop up windows that need to be acknowledged, and closed.

    • Click No

    • Click Close

  11. Your MiCollab software is configured and ready for use.
Finish Line

Brendon Welch

Member since: 03/04/2021

21,191 Reputation

276 Guides authored

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